det177 Privacy Policy

1. Introduction

det177 ("we", "us", "our") is committed to protecting the privacy and personal data of everyone who uses the det177 platform at det177.vip. This Privacy Policy explains what personal data we collect, how we collect it, why we use it, with whom we share it, and what rights you have in relation to it.

This policy applies to all data processing activities related to your use of the det177 website, mobile interface, customer support channels, and any associated services. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with det177.

By registering a det177 account or continuing to use our platform after this policy has been updated, you confirm your acknowledgement of this Privacy Policy. If you do not agree with the terms set out here, please discontinue use of the platform and contact [email protected] to request account closure.

2. Data Controller

det177 acts as the data controller for all personal data collected through the det177 platform. As data controller, det177 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

All data-related enquiries, access requests, correction requests, and deletion requests should be directed to our support team at [email protected]. We aim to acknowledge all formal data requests within 5 business days and to resolve them within 30 days of receipt.

3. Legal Basis for Processing

det177 processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to when registering — including account management, payment processing, and the delivery of betting and casino services.
• Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, fraud prevention obligations, and any other applicable regulatory requirements.
• Legitimate interests: Processing for purposes such as platform security, fraud detection, service improvement, and responsible gaming monitoring, where these interests are not overridden by your fundamental rights.
• Consent: Processing for optional purposes such as marketing communications and non-essential analytics cookies, where you have given clear and informed consent. You may withdraw this consent at any time.

4. How det177 Uses Your Personal Data

4.1 Account Management

We use your identity and contact data to create and maintain your det177 account, verify your age and eligibility, communicate account-related updates, and provide customer support. Without this data, we cannot provide you access to the platform.

4.2 Payment Processing

We use your financial data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods. Transaction records are retained for a minimum of 7 years to satisfy financial compliance requirements.

4.3 Identity Verification (KYC)

We use identity documents submitted during the KYC process to confirm your identity, prevent fraud, and comply with anti-money laundering obligations. KYC data is stored securely and accessed only by authorised compliance team members.

4.4 Security and Fraud Prevention

Technical data including IP addresses, device fingerprints, and login patterns are analysed to detect suspicious activity, prevent unauthorised account access, identify multi-accounting, and protect the integrity of the det177 platform.

4.5 Responsible Gaming

Gaming and betting data is monitored to identify players who may be showing signs of problem gambling behaviour. This includes tracking deposit frequency, bet sizes relative to account history, and usage of responsible gaming tools. Where concerns are identified, det177 may proactively reach out to the player.

4.6 Marketing Communications

Where you have opted in to receive marketing communications, we may use your contact data to send you information about det177 promotions, new games, seasonal offers (such as BPL cricket season promotions or Eid special bonuses), and platform updates. You can opt out of marketing communications at any time by contacting [email protected].

4.7 Platform Improvement

Aggregated and anonymised technical and gaming data may be used to analyse player behaviour patterns, improve the user interface, optimise game performance, and develop new features for the det177 platform.

5. Sharing Your Personal Data

det177 does not sell or rent personal data. We share personal data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported bank partners receive the minimum data necessary to process your transactions securely.
• Game studio providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and other integrated studios may receive anonymised session identifiers required to deliver and audit game outcomes. No personally identifiable information is shared with game studios.
• Identity verification services: Third-party KYC and AML screening services may receive identity document data solely for the purpose of verification and compliance screening.
• Legal and regulatory authorities: det177 will disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law or in response to a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of det177's business, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

All third-party data processors engaged by det177 are required to process personal data only on det177's documented instructions and to implement appropriate technical and organisational security measures.

6. Cookies and Tracking Technologies

6.1 Strictly Necessary Cookies

These cookies are essential for the det177 platform to function. They maintain your login session, store your language and display preferences, and enable secure navigation between pages. These cookies cannot be disabled without significantly impairing platform functionality.

6.2 Analytics Cookies

With your consent, det177 uses analytics cookies to collect anonymised data about how players navigate the platform — such as which pages are visited most frequently, how long sessions last, and where players encounter errors. This information is used solely to improve the platform experience and is never linked to individually identifiable players.

6.3 Managing Cookies

You can manage and delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use det177's core betting and gaming features. Note that disabling strictly necessary cookies may prevent you from logging in or maintaining an active session.

7. Data Retention

det177 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and compliance obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 7 years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 7 years from the date of each transaction.
• Customer support communications: Retained for up to 7 years from the date of the interaction.
• Technical and analytics data: Retained in anonymised or aggregated form for up to 2 years.
• Marketing consent records: Retained until you withdraw consent, and for a reasonable period thereafter as evidence of consent history.

When personal data is no longer required for any lawful purpose, det177 will securely delete or anonymise it in accordance with our internal data disposal procedures.

8. Your Data Rights

As a det177 player you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request.

9. Data Security

det177 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and det177's servers;
• Encryption at rest for sensitive data including identity documents and financial records;
• One-way cryptographic hashing for stored passwords;
• Role-based access controls ensuring that only authorised personnel can access personal data relevant to their function;
• Continuous automated monitoring for unusual login patterns, transaction anomalies, and potential data breaches;
• Regular internal security reviews and vulnerability assessments.

Despite these measures, no data transmission over the internet can be guaranteed as completely secure. You are responsible for keeping your det177 login credentials confidential and for notifying support immediately if you suspect any unauthorised access to your account.

10. Third-Party Services and Links

The det177 platform integrates third-party game studios and payment processors as described in section 5. These third parties operate under their own privacy policies, which det177 does not control. We recommend reviewing the privacy policies of any third-party service you interact with through the det177 platform.

det177 does not include links to external third-party websites beyond what is necessary to deliver the platform's core services. Where third-party services are integrated, data sharing is limited to what is strictly necessary and governed by contractual data processing agreements.

11. Changes to This Privacy Policy

det177 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. The updated policy will be published on this page with a revised "Last Updated" date. Where changes are material, det177 will notify registered players via their registered mobile number or email address at least 14 days before the changes take effect.

Your continued use of the det177 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should contact support to request account closure before the changes take effect.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or det177's data processing practices, please contact our support team at [email protected]. Please write to us in English and include your registered mobile number so we can identify your account.

We will acknowledge all privacy-related enquiries within 5 business days and aim to resolve them within 30 days. If you are not satisfied with our response, you may seek further recourse through applicable legal channels in your jurisdiction.